Shipping & Returns
PROCESSING TIMES
INSTOCK:
All in-stock orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
SPRING/SUMMER PREORDERS:
Our current preorder collection is scheduled to ship between May 1st-15th. Once your order is placed, please allow up to May 15th for us to fulfill and ship your items. We will keep you updated on the status of your preorder and notify you should there be any delays.
SHIPPING
At Faire Living, we strive to provide a seamless shopping experience with transparent and fair shipping rates. We offer both standard and expedited shipping options to accommodate your needs, with costs calculated based on the total value of your order. Whether you're in Canada, the United States or the U.K, we ensure that all shipping charges are clearly outlined at checkout, so there are no surprises.
For a detailed breakdown of shipping costs, please see the table below. We are committed to offering affordable, reliable shipping to ensure your items arrive safely and promptly.
U.S. AND INTERNATIONAL DUTY & TAXES
For U.S. and international orders, no taxes are charged at checkout. Please be aware that any applicable taxes, duties, and/or brokerage fees are the responsibility of the buyer and will be collected by the relevant authorities or courier upon delivery.
DOMESTIC CANADIAN SHIPPING
| Order Total | Standard Shipping | Expedited Shipping |
|---|---|---|
| $0 to $15 | Free | $25 |
| $16 to $68 | $15 | $40 |
| $69 to $140 | $20 | $45 |
| $141 to $205 | $25 | $60 |
| $206 to $350 | $35 | $75 |
| $351 to $500 | $45 | $100 |
| $501+ | 10% of order total | 15% of order total |
U.S. SHIPPING
The shipping rates below are displayed in Canadian Dollars. At checkout, the rates will be converted to U.S. Dollars, which reflects an average reduction of 32% from the rates shown here.
|
Order Total (CAD) |
Standard Shipping (CAD) | Expedited Shipping (CAD) |
|---|---|---|
| $0 to $15 | Free | $25 |
| $16 to $68 | $15 | $40 |
| $69 to $140 | $20 | $45 |
| $141 to $205 | $25 | $60 |
| $206 to $350 | $35 | $75 |
| $351 to $500 | $45 | $100 |
| $501+ | 12% of order total | 15% of order total |
U.K. SHIPPING
The shipping rates below are displayed in Canadian Dollars. At checkout, the rates will be converted to BPS, which reflects an average reduction of 40% from the rates shown here.
| Order Total (CAD) | Standard Shipping (CAD) |
|---|---|
| $0 to $15 | $25 |
| $16 to $68 | $40 |
| $69 to $140 | $50 |
| $141 to $205 | $65 |
| $206 to $350 | $80 |
| $351 to $500 | $105 |
| $501 to $750 | $150 |
| $751 to $1,000 | $180 |
| $1,100 to $1,500 | $240 |
| $1,501 + | 15% of order total |
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us with your name and order number, and we will gladly look into it for you.
REFUNDS, RETURNS, AND EXCHANGES
PREORDERS
Please note that all preorder sales are final. Once your order is placed, we are unable to offer cancellations, exchanges, or refunds. We appreciate your understanding as we work to fulfill your special order and get your items to you as quickly as possible. Should you have any questions before placing a preorder, don’t hesitate to reach out – we're happy to assist you.